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A year ago, a production facility of a beverage company became the subject of negative news coverage following complaints that it had been slow to alert the community to some contamination of the water supply. During the reporters' investigation, several employees came forward to blame a supervisor who they claimed ignored their suspicions about the contamination. After the stories spread, the human resource department noticed that the number of workers applying for jobs at the facility had rapidly declined and so had the quality of applicants who did apply. The troublesome manager was dismissed, and now the human resource department is investigating how to improve the ethical climate at the facility. Which measure would contribute most to the effort?

a. shutting down charnels through which unethical might become known
b. recognizing that. for a business, ethical issues are manly relevant in the short term
c. including measures of ethical behavior in performance management
d. keeping quiet until incidents are forgotten
e. sending executives to an off-site private retreat to write a code of ethics together

1 Answer

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Answer:

The answer is option C) To improve the ethical climate at the facility, the human resource department should include measures of ethical behavior in performance management.

Step-by-step explanation:

Performance management is a human resource management tool used to ensure that employees adhere to the correct use of equipment, comprehension of role as seen by effective delivery, efficient use of resources and adherence to processes within the organization such that the set objectives are met.

Integrating ethical behavior in performance management will help instill discipline in the organization since employees are usually assessed periodically to ascertain if their performance is satisfactory or not.

To remedy the negative perception about the production facility of this beverage company, the human resource department should include measures of ethical behavior and the attendant sanctions in performance management.

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