Question

Your most senior employee is not willing to change how she does her job because she is satisfied with the current approach she uses. To get her to change, you need to focus on Lewin’s stage of planned change. Use your knowledge of organizational change to select the word or phrase that best describes the situation. The introduction of the new computer system isn’t going as planned, but you are doing all that you can to coordinate activities with the change agent to ensure that business is minimally affected. Coaching Transition management Change analysis

Answer 1

The word or phrase that best describes the situation in which your most senior employee is not willing to change how she does her job because she is satisfied with the current approach she uses is transition management. Transition management focuses on guiding individuals or organizations through the process of transitioning from the old ways of doing things to the new ways.

Step-by-step explanation:

The word or phrase that best describes the situation in which your most senior employee is not willing to change how she does her job because she is satisfied with the current approach she uses is transition management.

Transition management is a stage in Lewin’s planned change model that involves guiding individuals or organizations through the process of transitioning from the old ways of doing things to the new ways. It focuses on managing the emotional and psychological aspects of change to ensure a smooth and successful transition.

In this situation, the introduction of a new computer system is not going as planned, and your senior employee's resistance to change presents a challenge. To get her to change, you would need to apply transition management principles, such as communicating the benefits of the new system, addressing her concerns, providing training and support, and involving her in the change process.