Question

A personal business letter is written by an individual to a company for resolving issues related to an unexpected error on a bill, for refunding of defected products, or poor services. So, assuming you are complaining with XYZ Company, write a professional Complaint Letter. To XYZ Company? ​

Answer 1

See the explanation below.

Step-by-step explanation:

62, Charlton Street,

Ibadan, Oyo State,

Nigeria.

14 May 2020.

The Accounting Officer,

XYZ Company,

Ibadan, Oyo State,

Nigeria.

Dear Sir,

Complaint Lodgment Over an Unexpected Error in My Bill

This is to bring to your notice an unexpected error of $9 over charge in the consumable items I purchased from your store yesterday, 13 May 2020.

From my recalculation of the total amount for the purchased item, I could observed that the error was due to a transposition of figure by your cashier; he charged me a total sum of $76 instead of $67.

Copies of the invoice and the payment receipt for the items are hereby attached to this letter for your verification. After your verification, kindly get back to me so that I can come to your office for the refund.

I look forward to receiving your usual timely response.

Yours sincerely,

Amcool.