Step-by-step explanation:
Dr. Liz, specialist in orthodontics, carried out analysis studies regarding the information registered in the system, by the previous dentist, she could clearly notice that there was not a complete registry regarding the controls performed on the patients, there was an information disorder, and many times the information was not true regarding the patient's history; All this led to an in-depth investigation and it was found that there was definitely no distributional order regarding the patients that correspond to each of the EPS or entities to which the primary Ips provides the service.
However, Dr. Liz found that the problem of the lack of information began from the moment the Doctor made the registration, since on many occasions he did not have the appropriate tools to do it as a good computer since sometimes it had failures and the information was written on forms that many times, due to the number of patients, were recast or lost.
As a first step, it was necessary for the doctors to be made aware of the correct registration and to diligently attend to and detail the records of each patient; In addition also that the equipment and instruments necessary to collect the information were requested urgently, at the beginning, Liz said it was not easy, it was a total rejection, because joint work and collaboration were needed, in addition to the limitation of spaces and resources of the Ips seemed impossible to solve all those problems.
Finally, the medical evidence and the disagreement of the patients, due to the misinformation and lack of records, made it possible for concrete solutions to be given for the common benefit.