Question

Susie and Rashida are secretaries to two different department chairs in the same office suite. Susie is very talkative and is a natural extrovert. Rashida is very focused on completing reports and spreadsheets and needs complete silence when working. Both view their jobs very differently (Susie has a customer service focus while Rashida views herself as a support to her department chair), and their bosses are very supportive of their differing approaches to the job. Their different personalities results in an ongoing conflict that is impossible to resolve and is very messy. This is an example of a(n

Answer 1

Intractable conflict

Step-by-step explanation:

This example best describes the problem of an intractable conflict. An intractable conflict is a problem that is so complex and severe that appears to be impossible to resolve. This is the case in this example, as Susie and Rashida have no common ground, and no incentive to change their behaviour. Because no party is willing to compromise, intractable conflicts can often result in messy, violent outcomes.

Answer 2

The answer is an intractable conflict.

Step-by-step explanation:

An intractable conflict refers to a conflict that is usually considered so severe and in this way, it can be impossible to solve, as well as it can provoke some kind of violence.

In these kinds of conflicts, the two parts that are involved usually consider that there is no solution to the conflict. This situation can produce intense anger and in many cases, violence appears because of all emotions that are involved.