Question

XYZ Movers, a professional relocation company, has 3-person teams for their moving services. The company asks customers to complete a satisfaction survey regarding their recent move. For an employee's performance appraisal, customer satisfaction surveys are also considered in addition to supervisor and team member ratings. Which of the following appraisal methods best describes this situation?360-degree performance appraisals360 performance appraisalsNone of above

Answer 1

360-degree performance appraisals.

Step-by-step explanation:

The 360 degree performance appraisal system is a type of appraisal method that ensures a full-fledged way of rating employees by considering all the elements surrounding them.

It is a method used to get feedback from an employee's colleague, subordinates, customers and even from the employees themselves.

In this scenario, for an employee's performance appraisal, customer satisfaction surveys are also considered by XYZ Movers in addition to supervisor and team member ratings.