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You are working on a ticket for a user who cannot access the Internet from their PC. After troubleshooting, how do you confirm that the reported problem is solved
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You are working on a ticket for a user who cannot access the Internet from their PC. After troubleshooting, how do you confirm that the reported problem is solved

User DDan
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8 votes
Could be anything?
Maybe you get an email from them on their PC, which means they have internet
User Jean Vincent
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