Tammy is the emergency department supervisor and has been called in to serve as a mediator for a group of nurses. What is the first thing she should do in order to help the group resolve their conflict?

Tammy is the emergency department supervisor and has been called in to

serve as a mediator for a group of nurses. What is the first thing she should
do in order to help the group resolve their conflict?
O
A. Help the group brainstorm strategies for reducing future conflict.
O
B. Inform the group what she personally believes caused the conflict.
O
C. Review the facility's code of conduct and note any possible
violations.
O
D. Allow each member of the group to share what they think started
the conflict.

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