Jen Thompson
Writing Journal
Entry #17
English 90
Friday, October 1
Something really upsetting happened at Fabric Mart today. Laura Clarkson was showing me how to complete a refund transaction, and I asked her a respectful (I thought) question about why the company does it that way. She got all snippy with me and said “Never mind, I’ll just do it myself.” There were no customers around, but some of the other employees heard her. She even made eye contact with Liz Mendoza and rolled her eyes. I felt really hurt and shocked by Laura’s tone. It’s not like I was trying to be rude to her or anything. All I want is to understand the process, and it helps me to ask why. Besides, the company says it is open to new ideas, and maybe there was a quicker, easier way to process a refund, I don’t know. If I don’t ask questions, how do I find things out? But she acted like I was either trying to get out of doing it, or criticizing her expertise, or something. I know she doesn’t have an attitude like that when our boss is around. In fact, she acts really cool if Fran is there. I tried to tell Laura that I would be happy to practice doing the refund her way, but she said “Never mind,” again, all huffy. Then she ignored me the rest of the day. I mean, how am I going to learn how to do basic stuff at Fabric Mart if I can’t get her to answer my questions because she is offended for some reason I can’t figure out? To make it worse, after work in the break room she loudly (and I mean in a really loud voice) announced that she was going to Sushi City for happy hour. Then she looked at each individual person
Which of the following best characterizes the writing style of this journal entry?
A.
academic
B.
professional
C.
formal
D.
informal
What should appear at the top of every journal entry?
A.
the date
C.
the entry number
D.
your instructor's name
What should Jen do with this journal entry?
A.
use it as inspiration for a later writing project
B.
send it to her boss with a request that Laura be terminated
C.
send it to Laura so she can understand how mean she is being
D.
nothing