Answer:
Common-ground persuasion technique
Step-by-step explanation:
Where there is an overlapping of duties among staff or employees in an organization, one of the best method to resolving it is through common-ground persuation technique. It is also used to facilitate work based relationships.
The aim is to gain attention, clear all doubts about the roles of individuals and also to fasten the duties and responsibilities of employees without unecessary delay.
For this type of technique to be effective and accepted by the superior,
- the purpose through which the persuation is being sought must be understood by
-The staff seeking the persuation must be factual, trustworthy, honest and intents made in writing as in the case above.
-When employing common ground persuation technique, there must be an elements of focus and credibility on the part of the staff or employee involved.