Answer: Customer service mindset
Step-by-step explanation:
Customer service mindset is an outlook which focuses on creating customer loyalty, value, and trust. An organization with this outlook doesn't just want to provide a good or service, they want to do more.
Customer service mindset is about creating an inedible and positive imprint in the customer. The customer service mindset is not only about solving problems for the customers but about creating an experience which is delightful and one develops long-term relationship and loyalty. By doing so, there will be customer success and high retention rates.