Answer:
true
Step-by-step explanation:
Services are different than products because they:
- products can be stored for future use while services perish immediately after being performed or if they are not consumed, e.g. unsold spaces in a theater cannot be stored for later use ⇒ Perishability
- products are tangible, while services cannot be measured, weighted, etc. ⇒ Intangibility
- products can be mass produced and can be homogeneous, while services are unique because every time they are consumed, the experience varies depending on the conditions and circumstances that surround it ⇒ Heterogeneity
- You can own and transfer the title of a product, while you cannot transfer the title of services, e.g. you rent the room of a hotel for a night but that doesn't make you owner of the room ⇒ Ownership
- Products are independent and separate from the people or machines that produce them, while services cannot be separated from the people or things that provide them ⇒ Inseparability