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Guest Expectations + ______________ = Guest Satisfaction Group of answer choices

1 Answer

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This question is incomplete, I got the complete question from google as :

Guest Expectations + ______________ = Guest Satisfaction

Group of answer choices

ambiance

anticipated value

perceived value

associate friendliness

Answer:

Guest Expectations + perceived value = Guest Satisfaction.

Explanation:

In marketing terminology, customers' evaluation of the qualities of a product or service and its ability to meet their needs and expectations, especially when compared with its peers is referred to as perceived value.

Therefore, the answer to the above question is option C - perceived value.

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