Answer: To convey fairness
To avoid creating legal liability for your company
To make the receiver understand the bad news
Step-by-step explanation:
To Convey Fairness
By sending them the letter you hope to covey that you are being fair in ending the relationship with them because they have been very inefficient in their handling of your company's account.
To avoid creating legal liability for your company.
With their late deliveries and lost packages as well as inflated shipping prices, your company runs the risk of failing to deliver effectively to one of your own clients as well. This is why it is better to end the relationship to ensure that their inefficiencies will not pass onto your company.
To make the receiver understand the bad news.
Letter must be clear and concise to ensure that the receiver understands what is going on and that there is no ambiguous or vague language. They must also understand why the bad news is coming so that they understand why the relationship ended.