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5 votes
When you receive your monthly guest service scores for your venue and you've earned 92% Excellent Scores for the prior month you should do which of the following?

call a staff meeting and celebrate

nothing but re-evaluate and learn how you could have moved the other 8% to rate you higher

nothing at all; guest service between 70% and 99% is about the same

contact your owner and ask for an immediate raise in salary

1 Answer

4 votes
You continue to re-evaluate
User Akshita
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