Question

For the past two years, Mountain High Bike Company used suppliers from India, Japan, and Malaysia to provide them with precision parts for its custom bikes. There was only one problem: the quality of the parts from all locations lacked precision and consistency. Skilled technicians complained that as many as three out of five parts had to be discarded due to imperfections. The quality control manager convinced the owners to partner with a slightly higher-priced company in Omaha, Nebraska, which utilized _________________ to test samples of product components for deviations in quality and precision, prior to sending them to Mountain High Bike Company. The bike company realized savings in both time and money.

A. statistical process control
B. just-in-time inventory control
C. lean manufacturing
D. flexible manufacturing

Answer 1

A. statistical process control

Step-by-step explanation:

Statistical process control -

It is the method used to quality control the goods and services, with the help of using statistical methods, is referred to as statistical process control.

The method helps to very efficiently analyse the product and its defects.

The key tolls which are used in this method are the control charts, run chart and design of experiment.

The example of statistical process control is manufacturing lines.

Hence, from the question,

The bike company hired a company which can test the samples with complete precision and accuracy, which take help from the statistical process control.