Answer:
A). Values; personality.
Step-by-step explanation:
The studies reveal that 'values' and 'personality' tend to become more significant in understanding as well as acknowledging the other individual when they possess surface level diversity in between them. The values would reveal their cultural background and belief systems while the personality reflects the thought pattern, feelings, and intellect of the person. Thus, these together contribute in promoting a greater level of understanding of the individual differences. Therefore, option A is the correct answer.