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A customer came to your department with an urgent question. You promised her that you would collect information about her question and answer it by noon. It will take you at least 20 minutes to gather the information needed to provide an answer. It is now 11:50 a.m. Your supervisor just scheduled a 30-minute meeting to start at noon. This meeting is for all employees in your department. You decide to:

Find the customer after the meeting and apologize.
Ask your supervisor if you can be late for the meeting.
Arrange to have the customer call you back at a better time.
Contact the customer right away and hope that she can be found.
what would you do in this situation their are four answers above choose one

1 Answer

1 vote

Answer:

Ask your supervisor if you can be late for the meeting.

Step-by-step explanation:

Customer is the most important aspect of any company because it is a person who buys goods and services from the store or a department. It is important to provide better quality, price, and services for making a healthier customer relationship.

Here, according to the given situation, a customer came to my shop for help. I asked her that I will give an answer by 20 minutes in between my supervisor planned a meeting. So, here the customer is important for us and in this case, I will go to my supervisor and will tell about customer urgent query and will ask for schedule the meeting later.

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