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In the context of the rational approach to organizational change, the difference between initial expectations and reality resulting from a temporary drop in performance or productivity as followers learn
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In the context of the rational approach to organizational change, the difference between initial expectations and reality resulting from a temporary drop in performance or productivity as followers learn new systems and skills is called the expectation-performance gap. True or false?

User Ed Webb
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Answer:

True

Step-by-step explanation:

expectation-performance gap is the

difference between initial expectations and reality. This is the temporary drop in performance or productivity that can occur as followers learn new systems and skills.

User Robert Wang
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