Question

A popular hotel in New Jersey has a culture that requires all employees to focus on creating value for guests. One way this is implemented is by giving the front desk employees the authority to rectify a problem presented by a guest without requesting for approval from managers. Which type of orientation does his company embrace?

Answer 1

Customer orientation

Step-by-step explanation:

• correct answer is Customer orientation as customer orientation is Sets up, screen patterns of customer loyalty, and attempts to identify customer problems and desires with the "product or service" that the business sells.
• For consumers, the credit rating determines the amount you pay for certain products. Now again, this can also affect your odds of getting a business. The financial assessment gives credit professionals an idea of ​​your credit risk and value.
• Prior to the FICO assessment, customers hoping to obtain credit experienced a process that was considered inappropriate and contradictory.