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When Christa is processing the mail, she notices that a patient bill has been returned to the office with the post office notation, “Unknown at this address." What is the first action that Christa should
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2 votes
When Christa is processing the mail, she notices that a

patient bill has been returned to the office with the post office
notation, “Unknown at this address." What is the first action
that Christa should take after verifying that the address on the
envelope is the same as the address in the patient's billing
record?

User SuleymanSah
by
4.6k points

1 Answer

2 votes
Christa should ask the patient for their address to verify and contact the post office .
User Cdeterman
by
4.4k points
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