Answer: The correct answer is True.
Step-by-step explanation:
Bench marking in the hotel industry is when the hotel operates by using the line to line analysis. They compare metrics for other similar hotels. The hotels will run for the most profitability and maximize their revenue. The hotels will be optimizing costs to get the biggest profit.
By using the bench marking technique they use their knowledge to improve all members performance. There are several companies that a hotel can use to get more out of bench marking.