Answer: There are 9216 different ways.
Explanation:
Since we have given that
Number of couples = 4
Number of people in couples = 8
Number of seats on each floor = 4
Number of ways to select a person from each to send him (or her) to the upper deck would be

Number of ways to select a person to send them to the bottom floor would be

Number of ways to select a person to send them to the upper floor would be :

So, the total number of different ways would be :

Hence, there are 9216 different ways.