Consumer Protection Act provides Consumer Rights to prevent consumers from fraud or specified unfair practices. These rights ensure that consumers can make better choices in the marketplace and get help with complaints.
Importance of Consumer Protection:
Consumer Point of View:
To shape Consumers- Indian customers are not well-organised, and vendors exploit them easily.
Impart Market Information- Most of the consumer is clueless, and have no information about the product they are buying and this might cause them losses.
Physical Safety- Some products are adulterated and can hamper consumer health. So, they need to be protected.
Avert Monopoly- Irrespective of different restriction many organisation follows monopoly practice and consumers gets influenced and should be protected.
Malpractices- Company pursues biased trade practices, and unlawful trade practices and this protection plays a crucial role.
Misleading advertisement- Many enterprises, intentionally trick consumers through incorrect or deceptive advertisements. This act will shield consumers from getting exploited.
Education Consumers about their Basic Rights- Most consumers ignore or do not know about their rights. The Consumer Protect Act educates them and secures their rights and interests.