The complete question is
What are your goals when responding to the previous scenario? Check all that apply
To reduce bad feelings
-To maintain a positive image of you and your organization
-To convey fairness .
Answer:
To reduce bad feelings
-To maintain a positive image of you and your organization
-To convey fairness .
Step-by-step explanation:
Base on the scenario been described in the question, it will be good to explain the bad news and your reasons clearly and fairly. Don’t make promises that will be difficult make, because it will show a bad image of your company. The three goals will be applied