Question

Your temporary placement service needs to place personal selling personnel who use different communication channels according to the products they are contracted to sell. You presently have several positions to fill that require personnel experienced in various communication channels. You want to categorize the type of experience needed before you start calling your employees.Choose the statements that inaccurately categorizes its job description to the type of personal selling communication channel it utilizes.A) A retail outlet needs someone to sell auto repair supplies and parts to business directly to customers.This outlet uses over-the-counter selling.B) A soft drint distributor needs bilingual representatives to take product orders when customers call.This involves field selling.C) An insurance companies need sales representatives to place phone calls to prospective clients to sells renters insurance over the phone.These sales representatives will use telemarketing.D) Sales representatives are needed to support technicians and purchasers on a continous basis by phone, mail and e-mail. They will utilize inside selling.

Answer 1

The answer is B.) A soft drink distributor needs bilingual representatives to take product orders when customers call. This involves field selling.

Step-by-step explanation:

This type of representation builds a relationship with customers that encourage them to come back and patronize them more often.

Bilingual customer service representative provide customer in English and any other foreign language, could also be in a native language. They deliver optimized value with customers and constituents by developing and implementing profitable solutions to address expectations, continuously receiving compliments from customers and awarded monthly employee of the month several times during the year.