Question

The workload approach accounts for all of the following EXCEPT ________. A. customer account status B. success rate at closing orders with account C. amount of effort required to maintain the account D. number of times each class of account is to be contacted E. customer account size

Answer 1

B. success rate at closing orders with account

Step-by-step explanation:

The workload approach is a form of approach that organizes customers into categories majorly based on account sizes and some other times using a different indices. It determines salesforce based on the available time for selling and workload requirements. However, it assumes that all accounts in the same category require the same effort which can prove to be problematic and also it doesnt account for success rate at closing orders with account.

Answer 2

B

Step-by-step explanation:

success rate at closing orders with account.

This is an approach used to set salesforce size. Companies use some forms of this approach to determine sales force size. A company groups accounts into various classes and different sizes, this is done in order to know the number of salespeople needed to call on each class members at the desired number of times.