Question

The senior management of BonusOne Bank formulates a new set of strategic plans for the next financial year and conveys it to the middle management. The middle management, in turn, conveys the same to their respective subordinates. In the context of communication channels, the given scenario illustrates _____A) downward communicationB) upward communicationC) horizontal communicationD) informal communication

Answer 1

A. Downward Communication

Step-by-step explanation:

Downward communication is a communication process whereby information is passed from the top of the organizational structure to the bottom of the organizational structure. It is a situation whereby information flows down the hierarchy chain from the top of the hierarchy to the bottom.

This is the method used in which information is passed from the bosses of the organization at the top to the lower management at the bottom of the organizational chart. In this scenario, the information concerning the strategic plans moves from the senior management to the middle management and down to their respective subordinates.