Question

The three dimensions of customer service are: a. diligence, communication, and customer experience. b. product quality, customer experience, and communication. c. product quality, feedback, and service motivation. d. communication, product quality, and diligence. e. communication, resilience, and service motivation.

Answer 1

A) Diligence, communication, and customer experience.

Step-by-step explanation:

A customer service is a direct face-to-face dialogue between a customer to a brand and the brand's representative responsible for its sale. Every customer wishes or looks forward to a service filled with diligence and effectiveness on the side of the sales representative. For a firm ror manufacturing company to attract customers is one thing but to keep them is another theory on its own. A good customer service can be a good determinant to this. Hence, the three dimensions listed above.