Question

Jennifer is trying to install an anti-malware program on a computer that she believes might be infected. During the installation, she receives an error message saying the software cannot be installed. The error reports that she does not have the privilege to install software. Jennifer is using the administrator account, so she knows she should be able to install the program.​What can Jennifer try next to install anti-malware software?A. Install in Windows PE.

B. Install in Safe Mode.
C. Use Windows RE to install the software.
D. She will not be able to install the software and should reinstall Windows.

Answer 1

B. Install in Safe Mode.

Step-by-step explanation:

Since Jennifer is using the administrator account, she should be able to install the program.

Hence, she should install the anti-malware software in Safe Mode.

In Computer science, Safe Mode is a mode in which the operating system loads only the bare minimum services, process and programs to boot or start up.

Hence, Safe Mode will ensure that when Jennifer is installing the anti-malware software, no other program or service is running which may interfere with her installation.