Answer:
Bait and Switch
Step-by-step explanation:
Bait and switch is a deceptive pricing tactic which involves luring customers with promises of low prices for a product the customer is interested in purchasing. It is an illegal method of advertising and sales in which customers or buyers are tricked into purchasing something other than the advertised product or advertised price. The prices are set at very low prices to attracts the customers to the store, and when they get there, they are either told that item is out of stock or is inferior to a higher priced item that they currently have available. Both Bill and Marcelo are victims of the Bait and Switch tactics.