Answer:
transference
Step-by-step explanation:
Transference: In psychology, the term "transference" is described as a specific situation in which an individual's feelings, expectations, and desires are being applied and redirected to some other person. However, transference is significantly represented as one of the therapeutic settings whereby an individual in the therapy session may project a few emotions and feelings towards the therapist.
In the question above, Mr Phillips's hostility to be an example of transference.