Question

Nancy arrived early for the first day of her new psychology class at State University. While standing in the hallway waiting for class to begin, she had a pleasant conversation with an elderly man. Based on his clothing and overall appearance, Nancy assumed that he must be a friendly janitor and asked him about his custodial work. Nancy was embarrassed to learn that the kindly old man was actually the professor for her psychology class. In this scenario, Nancy made an error in her use of:

Answer 1

Social categories

Step-by-step explanation:

social category is a group of people with same characteristics or traits in common, but they may not have the tendency of interacting on a regular basis with each other.

When Nancy saw the elderly man, she saw the same characteristics and traits she was used to seeing in janitors, their clothes and appearances. This led Nancy to make the assumption that he was a janitor.

Answer 2

Social categories

Explanation :

A social category is a group or collection of people that have particular characteristics and traits common to them. This group may not interact with each other frequently. Social category could be broad and may cut across things such race, gender, Age etc. This is seen in the example above where Nancy incorrectly categorises the old man