A high school football coach is worried about how she should handle her roster. On one hand, it's her job to try and win as many games as possible, which means playing the best players; on the other, her contract also requires that she try to allow every member of the team to meaningfully participate. The tension that she feels the result of________.
a. role strain.
b. the definition of the situation.
c. role conflict.
d. the Thomas theorem.
e. emotion work.