Answer:
The correct answer is: c. Functional fixedness.
Step-by-step explanation:
Functional fixedness can be understood as the cognitive bias that occurs when an individual is only able to use a specific object in its traditional way.
A person without functional fixedness understands that certain objects can be used in multiple and novel ways. For instance, a person using a debit card as a ruler, or a person using his backpack as an umbrella when it starts raining.
In this particular case, the fact that Jean Claude's is not able to realize that he could've used a paper towel as a coffee filter is an example of functional fixedness.
The correct answer is: c.