Answer:
A delegation.
Step-by-step explanation:
Delegation is the process by which a person transfers the performance of certain duties to other parties. Delegation is usually done to increase efficiency.
For example if a supervisor has 3 urgent tasks to be performed, he can delegate 2 of them to other staff while focusing on 1 of the tasks. This will ensure deadlines are met and work is well done.
In the given instance Edmond delegates to Ferdie because of conflicting schedule. This will ensure the closing of the sale is done while Edmond meets other obligations.