Answer: The savvy PUBLIC MANAGER and the POLICY INFORMATICS ANALYST.
Explanation: The policy informatics analyst is an individual that uses analytical approach that comprises concepts, methods, and processes for understanding complex public policy and management problem.
The public manager is an individual hired by the public to provide services, making policy decisions and implementing programs.
These two public servants, the public manager and the policy informatics analyst need education in quality modeling to enhance their communications skills, patience, willingness to compromise on both sides, and motivation to bridge the formal world of modelers and the narrative world of policy-makers.