Question

Taylor must send a bad-news message to a client and indicate to her that he will be unable to meet a delivery deadline. What should Taylor do first?

a. Ask his supervisor to write and send the message since she has more authority.
b. Write the opening of his message.
c. Gather information about his reasons for not meeting the deadline.
d. Analyze the bad news to see how it will affect his reader.

Answer 1

Answer: Option(d) is correct option

Step-by-step explanation:

According to the question,Taylor should analyze the bad news by himself to depict about the impact it will put on reader .He should send the message of bad new with apology and indicating delivery as soon as possible.This analyzation will help him understand actual reaction of reader.

Other options are incorrect because Taylor should not ask supervisor for messaging authority, writing his message opening and reason collection for bad news firstly.Thus, the correct option is option(d).