Answer:
psychographics
Step-by-step explanation:
Psychographics: The term "psychographics" is described as a "qualitative methodology" that is being used to explain human traits related to psychological attributes. Psychographics is often being applied to various study related to attitudes, values, lifestyles, personality, opinions, and interests. Psychographic information may involve an individual's spending habits, buyer's habits, and hobbies, etc.
In the question above, Helene is gathering psychographic information.