Answer:
B) False
Step-by-step explanation:
Consumers always regard employees as the company's agents. So whenever they do something wrong, their bad behavior is directly associated with the company that they work for. So any bad deed form the employees will be seen as a company's bad deed.
This will hurt both employees and employers, since no employer will want to keep an employee that acts improperly, and at the same time the employer's business will also suffer.