Answer:
ought; shame
Step-by-step explanation:
Higgins s (1989) self-discrepancy theory suggests that we each have an actual self, an ought self, and an ideal self. According to Higgins, discrepancies between the ought self and the actual self often lead to low self-esteem and feelings of shame.
According to Higgins, the ought self is who an individual believes he/she should be, what he/she should have achieved, while the actual self is who the individual has actually become, a large gap between ought self and actual self can lead to a feeling of disappointment, and then shame.