Answer: B. There may be better-qualified people outside of the organization.
Explanation: The fact that none of Leo's contractors specialize in tiling, Taking external submissions or applications becomes essential, this is mainly due to the fact that there may be individuals or contractors whose main specialty is TILING, who will provide and offer goods services to Leo' services client. Remember that the type and quality of service offered by Leo's contractors or workers is very essential and integral to Leo's reputation. Therefore if there are better qualified people outside the organization, then Leo might hire them