Answer:
C. the availability heuristic.
Step-by-step explanation:
Availability heuristic: In psychology, the term "availability heuristic" is also referred as "availability bias" and is described as a specific "mental shortcut" that completely depends on various prompt examples that generally comes in an individual's mind while evaluating a particular topic, decision, concept, or method, etc. Therefore, an individual makes a decision based on the available cues.
In the question above, Joanne falling victim to the availability heuristic.