Answer:
D. most workers must be coerced to work.
Step-by-step explanation:
McGregor’s Theory X is a theory related to management and work motivation. The theory X assumption is that most people dislike work and would most likely avoid it if given the opportunity, hence workers must be controlled or coerced to work .
Theory X suggest that management must continuously control workers in other to ensure good performance on the job. Most theory X managers do not express confidence and trust in their workers hence give room for pessimistic, resentful and passive workers.