Answer:
The correct answer is b. public relations.
Step-by-step explanation:
Public relations in the business environment is defined as a strategy geared towards those interested in a particular organization. With this practice effective communication channels are offered in order to communicate news to the audience, and also create a harmonious environment between companies in order to maintain a solid position in the sector that operates. In this area, communication to the different stakeholders is framed, which may be employees, competitors, investors, suppliers, customers, etc.