Answer:
The correct answer is letter "B": handle internal problems before they become lawsuits.
Step-by-step explanation:
Ombudsperson or ombudsman is a Swedish term that means people's defender. Ombudspersons are in charge of investigating grievances against businesses or other organizations and agencies of the government. These individuals are usually appointed by the government and tend to be U.S. congressmen.
Therefore, if Johnson Enterprises is looking for an ombudsperson is because they are likely trying to resolve their issues before they become lawsuits.