Question

While a company's Internet presence may be desirable for finding information or conducting product transfers, touching products and talking face-to-face with company representatives remains an integral part of the supplier-customer interface.

A) True
B) False

Answer 1

Yes the scenario which has been explained do exists.

So,correct option is :

A. True.

Step-by-step explanation:

The given scenario in the question is all about the customer supplier interface.

This comes under the Total Quality management. This management can be explained as:

Total quality management: The customer supplier interfaces is the main core topic of the total quality management. This is performed both externally as well as internally. At the step of each interface their lies number of processes associated with it.

Relationship between a customer and supplier : It is a business related relationship which setup a relationship between a customer and a supplier on the basis of various topics such as the services providing, the complaint issues of the customers, product quality assurance, product deliveries etc.

Here, it has been mentioned that a company's presence of internet for searching various informations or for conduction of product transfers i.e. touching the products, etc may have been desirable.

These remains as an integral part of the supplier customer interface. This scenario's correct option is:

A. True.