Question

Derrick, a sales manager at Kappa Corp., finds that Jack, a salesman, lacks motivation to perform well in his job. In the context of finding solutions to performance problems, what is the right way to deal with this situation?

A. Derrick must counsel Jack to help him understand the factors that are affecting his motivation.
B. Derrick must ask Jack to learn from salespeople who perform better than he does.
C. Derrick must reduce Jack's pay to punish him.
D. Derrick must ask Jack to take a vacation to think about what is causing his lack of motivation.
E. Derrick must warn Jack that he will be demoted if his performance continues to be poor.

Answer 1

A. Derrick must counsel Jack to help him understand the factors that are affecting his motivation.

Step-by-step explanation:

The reason is that the doing similar task over and over again demotivates the employees and as a result we see decline in the productivity of the employee. This means the manager must tailor the fixed benefits that the salesperson is generating from his job to performance based to increase the productivity of the employees. Furthermore, this can also be understood by counseling Jack and acknowledging the situation and key factors that demotivated him. The manager must then resolve the employee's issues.