The statement in the question is False.
Step-by-step explanation:
There should be no health care facility of this sort which should let people know when they can resolve the problem on their own.
There should be almost no situation in the health care when the people who are not doctors or the ones who do not have a medical degree with them should try to resolve the problems on their own. Because if the people start doing that they might increase their own troubles and leading to harming their own bodies and health.