Question

Fine Motors, as part of improving its knowledge management, wanted to identify its key employees who are tightly integrated into the informal networks of the firm. The firm needs a technique which can map and measure the strength of relationships between individuals and the various informal groups.

Which of the following techniques will best fulfill Fine Motors' purpose?

A. Social network analysis

B. Using an expert location system

C. Using a document management system

D. Intelligent character recognition

Answer 1

A. Social network analysis

Step-by-step explanation:

Social network analysis is the mapping and measuring of relationships and flows between people, groups and/or organizations. Usually the nodes in the network represent people and groups while the links indicates the relationship between the nodes (people).

Social network analysis technique will best fulfill Fine Motors' purpose as it will enable the firm to map out and measure the strength of relationships between individuals and the various informal groups.